Nurtured Steps OT values all feedback received. This helps us to improve our services. 

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If you’d like to keep your feedback anonymous, just leave the personal details section blank when filling out the form.

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If you have completed the feedback form with your details, you will receive a response within 14 working days.  

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If you do not feel comfortable contacting Nurtured Steps OT to resolve your complaint, you can contact relevant organisations: 
 

• National Disability Insurance, phone 1800 800 110 or visit one of their offices in person, or visit ndis.gov.au for further information

• NSW Complaints Ombudsman, phone 1800 451 524

• Health Care Complaints Commission, phone 1800 043 159

• NDIS Quality & Safeguards Commission, phone 1800 035 544 or https://www.ndis.gov.au/contact/feedback-and-complaints